Order
Do you have a showroom?
We do not have a showroom. Because we do not have a showroom, we are able to offer our items at very competitive prices.
How do I place an order?
Place the items you wish to order into your shopping cart using the ‘add to cart’ button next to the item image.
Next, a new small screen will appear, providing you with the following options: View cart, checkout, and return to the shop.
You will see this screen with every item you add. Once you have everything you need, click on checkout.
Do you already have an account? Please log in before proceeding to checkout, as this will allow you to complete your order faster since we already have your details. If you do not have an account, you can also place an order as a guest; however, we will need your details first. Once you have filled everything in, you can choose to save your details automatically or simply checkout as a guest.
Tip: register when ordering so you can place your order faster next time. Additionally, you can view your previously placed orders and pay for any failed payment attempts. We will never send you emails without you having signed up for them.
How do I change my delivery address?
Did you make a mistake when placing your order? No problem, it happens.
In that case, it is best to provide your correct address via the contact form. We will then inform you once it has been updated.
It is possible that we may have already processed your order. In that case, unfortunately, we can no longer make any changes for you.
How do I change the contents of my order?
Please contact us as soon as possible with the change you would like to make.
If you wish to cancel one or more items in your current order, the overpaid amount will be refunded to your account within 24 hours.
It is not possible to add one or more items to your current order.
We ask that you place a new order. If that item is under €50, you will receive a discount code from us, which you must enter to avoid paying shipping costs.
How do I cancel my order?
Cancellation is only possible if the order has not yet been processed.
If you would like to cancel, please contact us as soon as possible.
When will I receive my order?
We generally maintain a delivery time of 1 - 3 working days when your order is placed on working days before 17:00. This means that you will receive your package within 3 working days, provided the carrier adheres to the agreements.
Is my item in stock?
We work with an automated system that keeps track of stock online.
As soon as your desired item is no longer in stock, it will automatically show the status: 'sold out'.
Can I reserve an item?
We cannot hold or reserve items for you. You must order and pay for an item online. Ordering or reserving by phone is unfortunately not possible.
Can I order an item that is sold out?
Technically, this is not possible online; please contact us regarding this.
Can I place a business order?
Yes, this is possible. If you would like your VAT number on the invoice, please contact us.
